Q: "Can I choose the color of ribbon with my decoration?"

A: We have a large selection of ribbon for you to choose from. On many of our decorations you can select a different ribbon for each item you order.

Q: "How long will my decoration remain fresh?"

A: In temperatures below 40 degrees all fresh decorations will last for many weeks or months. Temperatures above 45 degrees or placement in the sun will cause the fresh greens to dry out faster depending on the temperature. Indoors, the fresh greens will begin to dry in an average of 1 week but will remain green and will retain their needles (a great benefit of noble fir) as long as they are kept out of the sun. This transpiration of moisture produces that wonderful "Christmas greens aroma" Centerpieces and kissing balls are designed to remain fresh for several weeks due to the reservoir of water and "Floral Fresh" they are arranged in.

Q: "How long will it take for delivery?"

A: UPS ground shipping requires between 1 to 5 days depending on the destination. All products are shipped from Olympia, Washington State. Expedited shipping is available.

Q: "Can I order now for later delivery?"

A: You can place your order at anytime and choose the week you would like your product shipped. Our fresh products can become limited with the large number of orders that come in during the holiday season. Your product choice is reserved for you when you place your order so to order early is to better guarantee the product you want will be available.

Q: "How are the decorations packaged for shipment?"

A: Each decoration is shipped in a moisture retaining bag to ensure freshness and then carefully placed in a 200lb test cardboard box. All decorations have an additional smaller protective box placed around the bow to protect it from crushing. Centerpieces and kissing balls are bagged with brown paper cushioning the decoration and not allowing it to slide. Complete care and attention is used when packaging to ensure fresh delivery.

Q: "When will my credit card be billed?"

A: Credit card billing will occur immediately when placed online. This reserves your product for shipping on the date you have chosen.